• Richard Dawson

Top Extras and Features Tenants Want in a Rental Home

Updated: Mar 24

Most rental property owner describe what tenants are looking for in a rental home as things like a good location and move-in ready condition. But the reality is, to maximise your rental’s income potential, especially in a very competitive market, you’ll need to look beyond the basics.

There are several features that might bring high-quality, long-term prospective tenants to your door – even if your rental property has one or more perceived drawbacks. So, what are the top extras and amenities that rental property owners can use to attract quality tenants? We take a closer look at the things that tenants ask for the most often – and how you can offer them while still making a profit every month.

1. Utilities

Including utilities can be a big draw, especially if your tenant demographic draws from busy professionals, college students, or retirees. These folks are often looking to simplify things at home and having fewer bills to worry about can be very attractive. For this reason, including utilities in the monthly rent can be part of a very successful management strategy.

If you’re concerned about your tenant running up their bills, you’ll need to take steps to improve the efficiency of those utilities first. Here are a few ways of keeping the costs down:


You can conduct a yearly energy audit on your rental property to keep your electricity bill as low as possible. Air leaks, insufficient insulation, and other seemingly minor issues can all add up to big costs over time.

Installing LED light bulbs in every fixture and installing a smart thermostat will also help drive costs down and will keep your tenant comfortable.


You can keep your utility bill under control by being proactive with your property’s plumbing. Small water leaks, a running toilet, or other issues can waste water over time, which will add up on your monthly bill. You can install low-flow toilets or showerheads can help even further, especially if you are concerned about your tenant taking long showers.

Natural Gas

Appliances that run on natural gas can be a real problem area for many property owners. You can avoid excessively high gas bills by ensuring those appliances get regular maintenance and are replaced before they become inefficient. You can also cut costs by lowering the temperature on your water heater to 48 degrees Celsius. This will make sure your tenant has plenty of hot water without raising your monthly utilities bills.

2. High-Tech Extras

Another big draw, especially for the younger working professional demographic, are high-tech extras. Tenants today like the ease and convenience of high-tech tools. You don’t have to go all in with your tech upgrades, offering just a few attractive features can be enough to make a big difference.

Here are some of the most strategic and cost-effective high-tech extras you can offer your tenants:

High-speed Internet

Nowadays, more people than ever depend on having a reliable, high-quality internet connection at home especially now that working from home and agile working policies have become the new normal. Including a good internet service pre-installed in your rental property appeals to these types of tenants.

One of the biggest annoyances of moving into a new property is waiting for the internet company to come out and start a new service. By making the internet ready to use the moment the tenant walks in the door, you may find a sudden uptick in eager applicants.

Smart Home Upgrades

There are many smart home systems to choose from. Some are quite extensive and include items such as voice controls, smart locks, and lights to security cameras. You don’t need to go that big to see the benefits of smart home upgrades. Simply offering a smart doorbell, for example, which the tenant can access through an app on their phone, or a smart thermostat, could be enough of an upgrade to increase your property’s appeal.

Online Payments

If you don’t already accept rent payments online, you’ve fallen behind the times. Tenants like the convenience of quick and automated payments. You could hire a property management company that offers an online payment system to meet your tenants needs.

3. Opt-in Services

You need to think out of the box when to appeal to today’s new tenant demographics when it comes to extras and amenities. Depending on who your ideal tenant is, you may want to consider offering some opt-in extra services as part of your rental agreement.

While the most popular opt-in services that property owners offer are things such as cleaning service, you may want to think creatively about what services your tenants are likely to need and offer to provide them.

Cleaning Service

Your tenants will love the convenience of having a cleaning service on hand to help them keep the property in good condition, but you can also benefit from having a professional handling the upkeep on the inside as well as the outside of your rental home. An additional plus is that a professional cleaner could notice maintenance and repair issues very early on, making it less expensive to manage your property maintenance over time.

Pest Control

A common service tenants require is pest control. Chances are, you can find a pest control company willing to negotiate a fee lower fee especially if you have more than one property you need treated.

Comprehensive Property Management

One of the most effective ways to access quality home service vendors and all the other perks is to hire a professional property management company to take care of it all. Not only will your tenants enjoy the conveniences of a 24/7 service for emergency and all the other extras that only a professional property manager can offer, but you will have more time to spend growing your investment portfolio and optimising your cash flows. A great property management company like R.A.D Property Management can help you with all these things and more! Get in touch today to find out more, email richard@radmanagement.co.uk

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